1.1 Embratur operates a business-to-business and trade networking and information platform located at and any other VisitBrasil-branded or VisitBrasil.com-branded services provided to you by Embratur (the VisitBrasil Marketplace website and other VisitBrasil-branded and VisitBrasil.com-branded services are together referred to as the "Website"). Content and information are primarily related to a company, although individual “Users” register their companies and provide personally identifiable information in the course of doing so.
2. PERSONALLY IDENTIFIABLE INFORMATION ("PII").
2.1 PII is personally identifiable information such as your full name, postal address, e-mail address, phone number and social network (e.g., LinkedIn), and includes information about your product and/or service subscription, credit information and billing records.
2.2 Publicly available information, such as a public directory listing of your name, address, telephone number and electronic address, is not considered PII.
3. COLLECTION AND USE OF YOUR PII.
3.2 If you are User and send an initial contact to a Registered Member using our "Contact Now" form-generating email or if you post a “offer” or a “request”, we will retain your PII and its contents for the Registered Member to access within their account management area and, depending on the type of contact or posting, we may distribute it across the Website. For instance, if a User sends a contact to a Registered Member to market a product, we may add that lead to our Leads Central area so that all Users can access the lead. We will also collect and retain your contact information in a User database as a Registered Member to facilitate future access and usage of the Website. Your PII will not be resold to other companies and will not be shared with any third party except as provided in this Policy. While we do not have any current plans to use this PII, we reserve the right to use this PII in the future in order to communicate with you about the VisitBrasil, Marketplace improvements in our service, and so forth. In such case, you will be able to opt-out of future communications. In addition, even if you do not register, we may collect PII from you in other ways, such as if you send us an e-mail via the “Contact Us” page of the Website.
3.3 Information containing PII may also be collected to complement information obtained by a business partner or by a third party. In such instance, you are asked to validate and/or complement your contact information and profile, including any PII, as the case may be, to activate your account on the Website as a fully registered member.
3.4 Given the nature of the Website, as a Registered Member, you understand and agree that all PII entered on the Website upon registration and update of your account (except for payment information described in Section 3.5 below), whether in the obligatory or optional fields provided, may be posted on the Website and made available to other users and to the public. Your PII will not be resold to other companies and will not be shared with any third party except as provided in this Policy.
3.5 We may also collect information that may include PII, obtained through registration and use of our Website. Such information, which is not traceable to individual users as such, is used for statistical, analytical, monitoring and marketing purposes.
3.6 As with most Internet sites, the Website collects certain technical data, including your IP address (a unique number that identifies your access account on the Internet), domain, and web browser information. We do not log the specific identity of visitors. Technical data is used only generally to create broad demographic summaries of the Website usage and activity (such as average time spent and pages viewed) to assist us in providing useful content that is tailored to be of most value to our users. For example, this information is used by our Website developer in order to create new features, content, and services, and aggregate - not individual - information about our user base is also provided to actual and potential partners. We may also use technical data to block or flag access to our service to protect the security and integrity of our services and Website. Also, if you access the Site from a mobile or other device, your unique device identifier assigned to that device or other transactional information for that device may also be collected. All of these technologies are designed to improve and personalize your experience using the Website. By using the Website, you consent to the use of the tracking technologies as described above.
3.7 Our Website uses "cookies" and "pixel tags". Cookies are small text files transmitted by a website server to a temporary memory feature located in the personal computer of the website visitor. This gathering technology can be used to recognize repeat users and facilitate the user's ongoing access to and use of the site, as well as to collect and archive information such as individual user's address and/or domain name, type of browser, computer operating system as well as related websites. A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of the Website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. The information from cookies and pixel tags may generally serve to improve on our services but do not allow your identification. We do not record any PII in cookies or pixel tags, or store any information about your movements on the Internet outside of our Website. You can choose to decline cookies (e.g., by setting your browser to reject cookies), but if you do, some parts of our Website may not operate properly. Web logs are maintained by this Website. If you turn off cookies the pixel tag will simply detect an anonymous Website visit and certain features of the Website may not be available.
3.8 Embratur employs other companies and/or individuals to perform functions on our behalf. For instance, we may appoint third parties to develop software applications and/or database functions or to send communications on our behalf. Your PII may be disclosed to such individuals in the course of Embratur’s operations. All Embratur’s employees, agents and contractors who have access to your PII are required to protect the information in a manner that is consistent with this Policy.
3.9 In certain limited circumstances Embratur may disclose, share or transfer your PII to unrelated third parties. For example, we may provide your PII to a third party at your request; to comply with a legal requirement or court order or in the good faith belief that such action is necessary; to investigate a possible crime, such as identity theft, or other unlawful activity; and in any similar circumstances. If such an event occurs, we will take appropriate steps to protect your PII.
4. INVITATIONS & OTHER COMMUNICATIONS TO NON-MEMBERS
We may offer you a referral service to tell a contact of yours about our site. If you choose to use our referral service, we will ask you for your contact's name, company name and email address. We will automatically send your contact an initial email inviting him or her to visit the Website. Embratur will not sell the email addresses you provide for referrals or use that information to send any other communication besides invitations and invitation reminders. Recipients of invitations from Embratur will be able to contact us to request that we remove this information from our database.
5. PII ACCURACY, COMPLETENESS AND WITHDRAWAL:
You have the responsibility to update and/or complete your account information which includes your PII posted on the Website. You can access, view and edit your account information through the online feature provided to that effect on the Website. If you no longer desire to be a Registered Member of the VisitBrasil,Marketplace you may ask for the termination of your account and the deletion of your PII from the Website by contacting us sup[email protected].
6. COMMUNICATIONS FROM THE VISITBRASIL MARKETPLACE
6.1 Other than Service-Related Announcements and Customer Service communications (each described below), you may elect not to receive updates or notifications from the VisitBrasil Marketplace by unchecking "Send Me All Notifications" on your account's Account Settings page. You also may elect to receive only specific types of notifications, by checking one or more of the options available in Account Settings.
6.2 We will occasionally send you information on products, services, and events. You can opt-out of these emails from us on our registration page or in your account's Account Settings page, or you may contact us.
6.3 We will occasionally send you newsletters about current issues and information relating to the tourism sector. If you wish to unsubscribe from our newsletter(s), you can opt-out on our registration page or in your account's Account Settings page, or you may contact us.
6.4 We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.
6.5 Based upon the PII you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. Generally, you may not opt-out of these communications, which are administrative in nature, although you may always cancel your account at any time by contacting us.
7. SECURITY MEASURES AND INTERNATIONAL DATA TRANSFERS
7.1 The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Your password is essential to maintaining such security. We recommend that you never disclose your pass word to any third party and report any suspected unauthorized third party use of your password.
7.2 No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. As a consequence, you do so at your own risk and Embratur, its agents, affiliates, directors, officers and employees may not be held liable for any users' claim or loss related to unauthorized transmissions. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. We retain PII and anonymous information collected through the Site for operational, recordkeeping and legal purposes. We will retain PII about you for the period necessary to fulfill the purposes outlined in this Policy or our data retention policies, unless a longer retention period is required by law.
8. EXTERNAL LINKS
No one under age 18 is allowed to subscribe to our Website and provide any PII. If your children disclose information about themselves, they may get unsolicited messages from other users. Accordingly, as parents, you should monitor your children's access to this Website and ask us for the removal of their subscription as the case may be. We do not knowing collect information from any minor.
10. EU GDPR PRIVACY RIGHTS
10.1 Request access to any personal information that we hold about you (“Subject Access Request”) as well as related information, including the purposes for processing the personal information, the recipients or categories of recipients with whom the personal information has been shared, where possible, the period for which the personal information will be stored, the source of the personal information, and the existence of any automated decision making;
10.2 Obtain without undue delay the rectification of any inaccurate personal information we hold about you;
10.3 Request that personal information held about you is deleted;
10.4 Prevent or restrict processing of your personal information; and
10.5 Request transfer of personal information directly to a third party where this is technically feasible.
11. CHANGES TO THIS POLICY
12. CONTACT US
If you have any questions on our Policy, please contact us as follows:
Send us an email at [email protected] referencing the VisitBrasil Marketplace on the Subject line or using the Contact Us page by click here.